FAQ

You guys have been really interested in our platform, and we love it! We hope that this guide can help answer at least a few of your questions you may have had while checking us out.
Table Mechanics
How can I improve performance on my computer? For the best Donkhouse home-game experience, we recommend using Chrome, Opera, or Safari on Mac OSX, Windows 10, or Ubuntu. We advise against using Microsoft Edge, and we strongly discourage use of Internet Explorer.
How do we start a game? Make a table within your group and head over to it. Choose your seat, and add some chips via the "refill" button at the top. Then, hit "sit in." The game will start once two players have "sat in," and players who are not "sitting in" will not be dealt cards. Also, it's worth noting that, if you request chips while you're in a hand, you will not be granted those chips immediately. Instead, they will arrive at the end of the hand.
How do I reveal my cards? If whoever created your table enabled this feature, you just need to double-click the card you want to show. Please note, however, that revealing cards is only possible if there are two players or fewer in the hand.
How do I adjust the amount of time allotted for each player to act? You can do so while creating a table. Click the "show advanced options" button at the bottom of the form, and adjust the small-/large-pot timebank multipliers as you see fit. By default (a multiplier value of 1), empty pots trigger a 15-second allowance, and this allocation increases logarithmically until the pot reaches 500 big blinds, at which point players are given 80 seconds to act. In practice, we find that the default settings result in a fast-paced game and suggest increasing the multipliers to 1.5 if it's your first time playing on the site.
How do I increase the blinds? We've recently gone ahead and gave group administrators the ability to adjust blinds during play! To enable this feature, check off the last box under "show advanced settings" while creating a table. You should see a little dropdown menu with a wide range of blind values at the top right corner of the corresponding table page.
Why does the site cause my computer to work harder than usual? At the moment, our platform depends upon a full-fledged graphics library that prioritizes customizability and ease of use over performance. We're looking to switch over to a much more efficient library in May, though! For the time being, if your computer is struggling to display the game, we recommend lowering resolution and/or framerate, two settings that can be adjusted in your "Profile."
How can I keep track of buy ins/cash outs? Try clicking on the little spreadsheet icon above the table. It should download a spreadsheet to your computer with detailed PNL data.
Are your shuffles truly random? Absolutely! We utilize the Fisher-Yates algorithm to guarantee that all sequences of cards are equally likely.
Can you implement an idea I have? In general, we love to add features at our users' request! If you want your idea to be added to the top of our queue, consider becoming a patron! Please keep in mind, however, that, as a result of the massive influx of traffic we've been experiencing, we're a bit busy with simply keeping our server online. Check out what's already on our roadmap here.
What's with the name? Donkeys like to mess around at the poker table. We're all about playing aggro and having fun.